Shipping Policy

SHIPPING POLICY

Processing Time All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery delays can occasionally occur due to customs or carrier issues.

 

Shipping Times

Once your order has been processed and shipped, estimated delivery time is:

United States: 5-12 business days

Please note: These are estimated timeframes and actual delivery may vary depending on your location and local postal service.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes PURRZEN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.